Shipping & Delivery Policy

We ship across India and to select international destinations.

Delivery timelines are calculated from the date of order confirmation and are estimates. Actual delivery may vary based on location, courier partner, and other factors beyond our control.

We offer free shipping on all orders above ₹999 within India.

For orders below this amount, a flat shipping charge of ₹99 applies.

International shipping charges are calculated at checkout based on destination and order weight. Additional customs duties and taxes may apply.

Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order is dispatched.

Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your order status from your account dashboard on our Website.

International orders may be subject to customs duties, import taxes, and other fees levied by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping charges. We recommend checking with your local customs office for estimated charges before placing an order.

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at hello@rahi.com. We will investigate and provide a replacement or refund as appropriate.

If you need to change your shipping address after placing an order, please contact us immediately at hello@rahi.com or [Customer Support Phone]. We will do our best to accommodate the change if the order has not yet been dispatched. We are not responsible for orders delivered to an incorrect address provided by the customer.

For any shipping-related inquiries, please contact us: